At GNP Gadget, customer satisfaction is important to us. Please read our refund policy carefully before placing an order.

Eligibility for Refund

You may request a refund if:

  • You received a damaged product
  • You received the wrong item
  • The product is out of stock after payment
  • The item has a verified manufacturing defect

Non-Refundable Cases

Refunds will not be applicable if:

  • The customer changes their mind after ordering
  • The product is damaged due to misuse or improper handling
  • The product has been used, broken, or altered by the customer
  • The return request is made after the allowed return period

Refund Request Time

Any refund or return issue must be reported within 24 to 48 hours of receiving the product.

Refund Process

Once your request is reviewed and approved, the refund will be processed through the original payment method or by another agreed method. Refund timing may vary depending on the payment provider.

Return Condition

To qualify for a refund, the product must be returned in:

  • Original condition
  • Original packaging
  • With invoice or proof of purchase

Contact for Refund Issues

For refund-related support, contact us:
Email: gnpgadget.info@gmail.com
Phone: +880 14090 03552

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